Monday, September 26, 2011

Groupon Frequently Asked Questions 2011

First off, I can’t wait to work with you to get some great photographs! I know that there’s a good chance that I’ll be swamped with questions over the next little while so I thought that I’d put together this FAQ to answer as many as I can think of.
Above all else:
Please Contact Last Mountain Photography once you receive your Groupon even if you don’t have a booking date in mind! It is best to just send me an email instead of calling for this purpose as my phone may be jammed on the day of the deal. This will help me to iron out where I stand with the work-load of doing the upcoming Groupon Photoshoots.

Frequently Asked Questions:

1. What does the session include?

Your Session includes one hour of photography time as well as an 11” X 14” print that you pick after the fact.  You can definitely order other prints or a DVD of all the files as well.  The DVD is our most popular product as it lets you make your own prints whenever you'd like!  Also, if you'd like an additional hour, this can be arranged for $100/hour.  This is useful if you'd like a second location or more than one outfit.

2. What sorts of sessions can be booked?

You can book family sessions (up to 8 people), maternity sessions, baby sessions, engagement sessions, pet sessions, Christmas card sessions (SPECIAL: 25 free Christmas cards with purchase of DVD of files), or really any sort of session that can be done in one hour and at one location. Weddings, and other longer events cannot be used for this promotion.

3. Can I order extra prints and/or a DVD of the digital files?

Of course you can! The website, http://www.lastmountainphotography.com/ , has all of the information regarding pricing of additional prints. 

4. When can the session be booked?

Sessions can be booked weekday afternoons at 3:30pm and 5:30pm, and Sundays at 9:00am, 11:00am, 1:30pm, and 3:30pm. Other times can be made available if you have a special request. Please book at least a week in advance. Times may book up fast so be prepared to be a bit flexible!

5. Where will the sessions take place?

The sessions must take place at one location. This can be at the park, at your home, or anywhere in Regina. Extra mileage will be due should the session be outside of the city of Regina. I also have a portable backdrop with white material.

6. How long is the wait for prints?

After the session, I will edit the photos and then present them to you at a consultation or online, it's up to you (editing may take up to four weeks). From that point, the turnaround for prints will be under two weeks.

7. What should be worn to a photo session?

Depending on the type of session, it is best if you wear muted colours that do not have logos or patterns. You do not need to match everyone in the group but complimentary colours that go together work best. It is also advised to look your best, do your hair, shave, apply tasteful makeup, etc.

8. Is this coupon transferrable for other services? (like weddings)

Unfortunately, this is not possible. However, I would certainly like to meet with you to discuss options.


If you have more questions, feel free to email me and call me if it's urgent.
-Dave

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